Having trouble with Immersio? We're here to help.
Wait 1-2 minutes after purchase. If credits still don't appear, restart the application and check again.
Ensure the text region is clearly visible and not obscured. Try adjusting the selection area.
Check if the overlay is behind the game window. Use Ctrl+Shift+L to toggle click-through mode.
For technical support, refund requests, or other inquiries:
Email Support
Include your hardware ID (found in Settings) and describe the issue.
We typically respond within 24-48 hours. Critical issues (payment problems, service outages) are prioritized.